мне тут пришло письмо на почту.Ищут русскоговорящего Junior Account Manager .Мне работа в Дубаи не нужна, а нужна в Абу Даби.Отдаю вакансию,может кому-то повезет..
текст письма привожу полностью..
Hi,
Apologies for the speculative mail.
Should you feel this is inappropriate, please accept my apologies. Working for a boutique search agency in Abu Dhabi(UAE), we have to approach professionals in a targeted talent acquisition manner
As a brief introduction, I work with a boutique Executive Search firm retained by one of our Banking Clients to identify a “Russian Speaker” for a role in Dubai
Feel free to go through the job description below and let me know if you can Refer me Some One for this role as discussed, would really appreciate the same.
Feel free to go through the job description below.
Job Title Junior Account Manager / Account Manager – Emerging Affluent (EA)
Department Priority Banking – Emerging Affluent Banking Segment
Reporting to Head – Emerging Affluent Banking
Location Dubai
Department Description Priority Banking manages affluent customer relationships, providing a full range of products and services to meet their needs. Priority Banking is a unit within the Consumer Wealth Management Division and manages ~50k private client customers. The Priority Banking division consists of two main segments, Emerging Affluent and Upper Affluent. The Account Managers will manage the Emerging Affluent segment.
This unit will cater to a distinguished range of the mass affluent and offer a wide array of products and services varying from basic banking services to more complex investment services and financial planning, as well as mortgage.
Job Purpose The incumbent will be responsible for:
 Acquisition of new client relationships from the Emerging Affluent segment
 Maintenance and growth of existing client relationships
 Meeting revenue targets for assets, liabilities, investments and insurance business
 Achieve high levels of service standards and maximize client satisfaction
 Compliance with UAE Central Bank and anti money laundering regulations
Principal Accountabilities Client Relationship Management and Acquisitions:
• To act as main point of contact for Emerging Affluent customers, leveraging designated CSRs effectively for basic banking transactions and service requirements
• To be conversant with the full range of Priority Banking products and services, to be competent in discussing Priority Banking offering to all clients, including basic banking products and services, lending products, financial advisory and asset management services.
• To act as an effective “trusted advisor” in the delivery of these services to his/her clients, ensuring the optimum financial solution is delivered to clients at all times.
• To initiate, develop and retain client relationships, while contributing actively to the business development goals of the unit
• To be engaged in client acquisition activities, presenting to clients, closing deals, managing and developing client accounts
• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
• Understand when to bring in Product Specialists when specialized advice is needed, ensuring clients are provided with the best quality advice at every interaction
• Responsible for account opening, initial relationship building and managing the early customer lifecycle for New To Bank customers
• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded
• To cross sell and refer business to other areas of the bank (e.g. Private Banking, Corporate Banking, etc.)
• To keep abreast of market trends, customer preferences and new products, as well as to regularly monitor activity by key competitors
• To adopt an open and effective communication style and to be a strong team player that can benefit of the overall team/unit
• To continuously strive for self-development and improvement by identifying training/coaching needs and communicating them in a timely manner to the Unit manager as appropriate
Compliance & Risk:
• To be fully aware of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same
• To be responsible for ensuring up-to-date compliance, KYC and client profile for each client as well as maintaining a high level of confidentiality at all times
• To be responsible for assessing customer risk tolerance and investment suitability of each client and explaining appropriate products and services to meet client requirements
• To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times
• To document all meetings and contribute to the reporting processes established in the unit
• To have full awareness of all policies and procedures issued in relation to money laundering prevention and KYC
• To comply with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising manager(s)
Competencies • Relationship Building
• Analytical thinking
• Selling skills
• Excellent interpersonal skills
• Pleasant personality
• Good communication skills
Knowledge and Skills • Reasonable affluent product and service knowledge will be expected, together with an understanding of the sales and advisory process
• Strong communication and negotiation skills with the ability to influence outcomes
• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit
• Strong analytical skills required
Education & Experience Type Account Managers require some experience in client management in Affluent Banking units. A minimum of 3 years in banking work experience is required. Demonstrating a strong track record of building client relationships and expanding portfolios. Particular focus will be put on candidate’s ability to increase share of wallet of the existing client base and bring new customers to the bank.
We are looking for candidates with experience in the following categories:
Category 1 : Atleast 1 year experience in Wealth Management / Relationship Management + Minimum 2 years in Banking
Category 2 : Banking Sales experience – minimum 2 years
Category 3 : Sales / Marketing / Business Development experience in Hospitality, Service and Tourism - experience minimum 2 years
Education
Undergraduate / College degree
Feel free to write back or suggest me a suitable time to call and discuss this opportunity or call me on 050 1299456 for any clarification.
Warm Regards,
Anish Mathews | Associate Client Manager
Synergy Executive Search & ECOSYNE
Tel: +971 2 6780320 | Fax: +971 2 6780328
P.O. Box: 5281, Abu Dhabi, UAE | email: anish.mathews@synergy.ae
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